Zoom Webinar Connection

OVERVIEW

Register participants for your webinars automatically through your ActiveCampaign and track who attended.

INTEGRATIONS NEEDED FOR ZOOM WEBINAR CONNECTION

ActiveCampaign

Zoom

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Getting Started with Zoom Webinar Connection

IMPORTANT. We highly recommend watching this video if it's the first time you've set up this tool. The video will shorten your learning curve significantly by showing you a quick example of how to implement the tool with ActiveCampaign.

Zoom Webinar Connection Configuration Options

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In this section, you will find the options for building your Zoom Webinar Connection tool. Follow along in your PlusThis app, or by viewing the numbered step in the screenshots.

1

Which Webinar?

In the drop-down, select the webinar you'd like to register contacts for. The webinar must already have been created and scheduled in Zoom, before configuring this tool.  

Send Webinar Reminders through ActiveCampaign

2

Store the Webinar Join Link Here:

In the drop-down, select the field where you would like to store the unique Webinar Join Link for each registrant if you would like to send your reminders through ActiveCampaign.  

If you do not have a field created already, you will need to go into your ActiveCampaign account to create the field, and then come back to PlusThis and create this tool.
3

Apply This Tag After Successfully Completing Registration

If you choose to send your reminders through ActiveCampaign, select a tag from this drop-down to have applied to the contact by PlusThis after successfully completing registration.  
4

Additional Options: Store the Webinar Title Here

In the drop-down, select the field where you would like to store the Webinar Title if you would like.  
5

Additional Options: Store the Webinar Start Date/Time Here

In the drop-down, select the field where you would like to store the Webinar Start Date/Time if you would like.  

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Track Who Attended

PlusThis will get your attendee information 15 minutes after the scheduled end time of your webinar. Below are the options for configuring the tags that get applied at that time.

6

Apply This Tag to the Attendees:

In the drop-down, select the tag that you would like to be applied to the contacts who attend your webinar.
7

Apply This Tag to Non-Attendees:

In the drop-down, select the tag that you would like to be applied to the contacts who do not attend your webinar.
8

Additional Options: Store the Number of Minutes Attended Here

If you would like to store the number of minutes that someone attended the webinar for, select a field from the drop-down.  
9

Additional Options: Store the User's Join and Exit Times Here:

If you would like to store the join and exit times someone attended the webinar, select a field from the drop-down.  
10

Tool Name

Enter a name for your tool in this field. The name is solely for use inside of PlusThis, and will not be visible to customers. 

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"Need to Know" Items for Zoom Webinar Connection

After creating this Tool, if you reschedule this webinar in Zoom then you must remove this tool and start over for it to function properly. Deleting this tool will not remove those who previously registered. Existing registrants will remain registered for this webinar

This field map will be used in both directions. When PlusThis is used to register a record for the webinar, it will use the data (as mapped below) from your CRM to perform the webinar registration with Zoom.

When PlusThis pulls the attendance data for the webinar, the map will use the data (as mapped below) from Zoom to update/create contact records in your CRM. 

PlusThis will only map first name, last name, and email.

Zoom has the last name required by default. In the past they only required the first name and the last name was optional. If you wish to make the last name no longer required click on this link to watch a video that will walk you through how to make the appropriate changes.

PlusThis lists all occurrences for each recurring webinar. Zoom’s API doesn’t allow PlusThis to differentiate between the different registration options for recurring webinars. If you select a recurring webinar that the attendees register once and can attend any of the occurrences, then PlusThis will automatically register your contact for all of the occurrences for that recurring webinar. Otherwise, they will only be registered for the webinar occurrence selected.

When PlusThis pulls attendee data for recurring webinars, Zoom’s API only provides attendee data for the most recently completed webinar occurrence. If recurring webinar occurrences are scheduled back to back, this limitation with Zoom’s API may cause attendee data from a more recent occurrence to be tagged with the Track Who Attended tags configured in this feature.

PlusThis will pull an attendee report when a “Webinar” has been started and stopped. PlusThis receives a WebHook from Zoom every time a “Webinar” has been started and stopped which triggers the attendee report. This means if you start a “Webinar” early to test and end it then an attendee report will run and all registrants will be tagged with the appropriate attendee tags. This goes the same for "Practice Sessions". An attendee report will run with Zooms "Practice Sessions" since zoom does send the same WebHook when a practice session is ended.

Do not require additional registration fields, or PlusThis will not be able to register contacts. Zoom does not tell PlusThis which fields your registration requires. You may ask for additional registration fields as long as they are not required.

FAQs / Tips

Implementation Types

Webhook

Run your tool virtually anywhere in your automation using a Webhook element.

1
Copy the Webhook URL from PlusThis.
2
Open the automation that you’d like to add the webhook to. The webhook can be placed virtually anywhere in your automation.
3
Click the Plus where you would like to add the webhook. Choose ‘Conditions and Workflow’ from the left hand menu. From there, choose Webhook from the list.
4
Paste the PlusThis Webhook in the pop up and click save.

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