GoToWebinar Connection

OVERVIEW

Register participants for your webinars automatically through your Drip and track who attended.

INTEGRATIONS NEEDED FOR GOTOWEBINAR CONNECTION

Drip

GoToWebinar

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GoToWebinar Connection Configuration Options

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In this section, you will find the options for building your GoToWebinar Connection tool. Follow along in your PlusThis app, or by viewing the numbered step in the screenshots.

1

Which Webinar?

In the drop-down, select the webinar you'd like to register people for. The webinar must already have been created and scheduled in GoToWebinar, before configuring this tool.  

Send Webinar Reminders through Drip

2

Store the Webinar Join Link Here:

In the drop-down, select the field where you would like to store the unique Webinar Join Link for each registrant if you would like to send your reminders through Drip.  

If you do not have a field created already, you can create a field by clicking on the plus (+) symbol on the right-hand side of the field selector.  
3

Apply This Tag After Successfully Completing Registration

If you choose to send your reminders through Drip, select a tag from this drop-down to have applied to the person by PlusThis after successfully completing registration.  
4

Additional Options: Apply this tag if registration fails because the webinar is full

If you choose to, you can select a tag from this drop-down to have applied to the person by PlusThis if registration fails because the webinar is full.  
5

Additional Options: Store the Webinar Title Here

In the drop-down, select the field where you would like to store the Webinar Title if you would like.  
6

Additional Options: Store the Webinar Start Date/Time Here

In the drop-down, select the field where you would like to store the Webinar Start Date/Time if you would like.  
7

Additional Options: Store the webinar start time in the webinar's timezone?

By default, this toggle will be set to "Yes". If you would not like to store the webinar start time in the webinar's timezone, and instead would like it stored in EST, switch the toggle to "no".

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Track Who Attended

PlusThis will get your attendee information 15 minutes after the scheduled end time of your webinar. Below are the options for configuring the tags that get applied at that time.

8

Apply This Tag to the Attendees:

In the drop-down, select the tag that you would like to be applied to the people who attend your webinar.
9

Apply This Tag to Non-Attendees:

In the drop-down, select the tag that you would like to be applied to the people who do not attend your webinar.
10

Additional Options: Store the Number of Minutes Attended Here

If you would like to store the number of minutes that someone attended the webinar for, select a field from the drop-down.  
11

Additional Options: Store the User's Join and Exit Times Here:

If you would like to store the join and exit times someone attended the webinar, select a field from the drop-down.  
12

Tool Name

Enter a name for your tool in this field. The name is solely for use inside of PlusThis, and will not be visible to customers. 

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"Need to Know" Items for GoToWebinar Connection

After creating this Tool, if you reschedule this webinar in GoToWebinar then you must remove this tool and start over for it to function properly. Deleting this tool will not remove those who previously registered. Existing registrants will remain registered for this webinar

This field map will be used in both directions. When PlusThis is used to register a record for the webinar, it will use the data (as mapped below) from your CRM to perform the webinar registration with GoToWebinar.

When PlusThis pulls the attendance data for the webinar, the map will use the data (as mapped below) from GoToWebinar to update/create contact records in your CRM. 

If you select a recurring webinar PlusThis will process attendee information automatically after each webinar session completes.

PlusThis depends on your webinar's scheduled start and end times. We recommend that you start your webinar no sooner than 30 minutes before its scheduled start time and end the webinar no later than 30 minutes after the scheduled end time. Also, PlusThis will attempt to push your attendee data to your CRM 15 minutes after your webinar's scheduled end time. If your webinar runs late (after the scheduled end time), PlusThis will check back every 15 minutes until your webinar is finished, before pushing data to your CRM.

FAQs / Tips

Implementation Types

Automation

Run your tool virtually anywhere in your automation using a Run Action element.

1
Add an action in your Drip Automation.
2
Choose PlusThis from the left drop down.
3
Keep the right drop down as ‘Send person’.
4
Choose the tool you would like to run in the ‘Which Feature’ drop down.
5
Change the ‘Which action?’ drop down to ‘Run’.

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Rule

Run your tool as a Rule using a Run Action element.

1
Create a Rule.
2
Choose PlusThis from the left drop down.
3
Keep the right drop down as ‘Send person’.
4
Choose the tool you would like to run in the ‘Which Feature’ drop down.
5
Change the ‘Which action?’ drop down to ‘Run’.

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